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How To Configure My Email Client (General Instructions)?

  • Updated

 

In this help article you will find general instructions and settings on how to configure your Open-Xchange (POP/IMAP) mailbox in the most popular email clients and mobile devices.

Note: You can also access your email via the Open-Xchange Webmail interface at https://webmail.hostway.com. NetNation customers please use: https://webmail.netnation.com


Generic instructions:


The linked articles below contain instructions on how to set up your Open-Xchange mailbox as POP or IMAP account on various email clients for Windows and Mac.

Windows desktop clients:

Mac desktop clients:

Mobile devices:

Note: The email settings in the tables below apply to all e-mail clients and mobile devices. They can be used to set up your Open-Xchange mailbox as POP or IMAP email account, with SSL or TLS encrypted connection (recommended).


I. POP account types:

1. Incoming mail server settings (POP3):

    with SSL encrypted connection
Incoming POP server   
 		   securepop.siteprotect.com
User Name   
 		   Your full email address
Password   
 		   Your e-mail account password
Authentication type   
 		   Password
Use Secure Sockets Layer (SSL)   
 		   YES
Port   
 		   995

 

2. Outgoing server settings (SMTP):
 

  with TLS/STARTTLS encrypted connection (recommended) with SSL encrypted connection (alternative)
Outgoing SMTP server  
 		 smtp.siteprotect.com
User Name  
 		 Your full email address
Password  
 		 Your e-mail account password
Authentication type  
 		 Password
Type of encrypted  connection  
 		 TLS SSL
Port  
 		 587 465

 

Important Notes for alternate SMTP ports:

  • Many Internet Service Providers (ISPs) are blocking the default SMTP port 25, which is the port used to send email messages. They are doing this to cut down the amount of spam that is sent from their network. Alternate SMTP ports 587 or 465 are recommended.
  • If a firewall or your Internet Service Provider (ISP) blocks the 587 port, an alternate SMTP port 465 with SSL encryption type can be used.

 

II. IMAP account types

1. Incoming mail server settings (IMAP):

  with TLS/STARTTLS encrypted connection (recommended) with SSL encrypted connection (alternative)
Incoming IMAP server  
 		 imap.siteprotect.com
User Name  
 		 Your full email address
Password  
 		 Your e-mail account password
Authentication type  
 		 Password
Type of encrypted  connection  
 		 TLS SSL
Port  
 		 143 993

 


2. Outgoing server settings (SMTP):

  with TLS/STARTTLS encrypted connection (recommended) with SSL encrypted connection (alternative)
Outgoing SMTP server  
 		 smtp.siteprotect.com
User Name  
 		 Your full email address
Password  
 		 Your e-mail account password
Authentication type  
 		 Password
Type of encrypted  connection  
 		 TLS SSL
Port  
 		 587 465

Important Notes for alternate SMTP ports:

  • Many Internet Service Providers (ISPs) are blocking the default SMTP port 25, which is the port used to send email messages. They are doing this to cut down the amount of spam that is sent from their network. Alternate SMTP ports 587 or 465 are recommended.
  • If a firewall or your Internet Service Provider (ISP) blocks the 587 port, an alternate SMTP port 465 with SSL encryption type can be used.
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